1) Understand before guessing
A few short questions plus a quick check, often with a screenshot. Then we decide: remote support or on-site.
About Tekivo
Tekivo - calm, personal IT support.
I support private customers and small businesses around Biberach with IT topics that genuinely slow down daily work: PC help, stable Wi-Fi, clean setup, data security and websites.
My name is Pascal Fischer. With Tekivo I support customers in the 88400 Biberach area with IT topics that should be solved reliably and explained clearly.
It matters to me that you understand what is being done and why. That is why I explain things at eye level, do not make decisions over your head and work in a structured way.
The goal is not to patch things somehow, but to create a solution that stays stable and that you can actually follow.
A few short questions plus a quick check, often with a screenshot. Then we decide: remote support or on-site.
Fix, optimize or structure things properly without unnecessary tricks and with a setup you can understand later.
I explain briefly what changed and what is worth keeping in mind going forward.
On-site I support customers around 88400 Biberach. Many topics such as software, email or Microsoft 365 can also be solved quickly through remote support.
Typical starting points are local IT support in Biberach, remote IT help and website creation.